Synchrony Financial Teams Up with OpenAI to Integrate Payments in ChatGPT
Hamid Siddiqui
News
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Synchrony Financial, known for its store credit cards, is collaborating with OpenAI to enable purchases directly within ChatGPT. Chief strategy officer Maran Nalluswami announced that general-purpose cards will take six to twelve months, while store-specific cards may require more time. The challenge lies in negotiating payment distribution among parties. Consumer trust and European regulatory hurdles also pose significant barriers.