Perficient Unveils AI Suite to Boost Medicare Advantage Star Ratings

Perficient has launched a new AI suite aimed at helping Medicare Advantage plans improve their CMS star ratings, crucial for accessing over $13 billion in annual federal bonus payments. The announcement coincided with a CMS release showing declining qualifying plans. Utilizing predictive analytics and agent-driven engagement, these tools come amidst increasing challenges for plans to achieve high ratings. Notably, only 188 out of 508 contracts reached four stars. Perficient is owned by EQT, a Swedish investment group with significant assets. The Medicare Advantage quality bonus program remains a contentious topic, with courts and litigations involved. The launch reflects a growing focus on leveraging AI in healthcare.