HelpScout

Are you tired of spending hours crafting the perfect response to customer support tickets? Do you wish that you had an easier way to manage your support team's workload? SupportAgent.ai is here to simplify your customer support process and save you time.

SupportAgent.ai is an AI-powered tool that automates your customer support by generating draft replies for your HelpScout support tickets. With SupportAgent.ai, you can create professional-looking replies in seconds, leaving you more time to focus on other tasks.

How does it work? After signing up for SupportAgent.ai, you will be prompted to connect your HelpScout account. The one-click process allows us to display your mailboxes and lets you decide which one you want to use. Then, select your mailbox, and SupportAgent.ai will begin drafting replies for all newly received conversations.

Using AI, SupportAgent.ai learns from your previous replies and adapts to your writing style. The more you use it, the better it gets. For each new message, SupportAgent.ai will create a draft reply for you. You can edit it or send it as is.

SupportAgent.ai also offers a Chrome extension that allows you to quickly reply to messages. SupportAgent.ai will transform a few words into a professional reply, making it even easier to manage your support tickets.

SupportAgent.ai offers different pricing plans for teams of all sizes, starting with a free trial of up to 20 drafts. The Startup plan is perfect for small support teams, with 100 draft replies and training based on your 1,000 most recent replies. The Business plan, which is our most popular, is for medium support teams with 500 draft replies and training based on your 5,000 most recent replies. The Enterprise plan is designed for large support teams with 2,000 draft replies and training based on your 20,000 most recent replies.

In conclusion, SupportAgent.ai is a powerful tool that simplifies your customer support process and makes it easier to manage your support team's workload. The AI-powered features make drafting replies quicker and more efficient, saving you time and improving the quality of your customer support. Try it out today and experience the benefits for yourself!