Wendy's Joins Growing Trend of Using AI Chatbot for Next-Generation Order Taking

Wendy's Joins Growing Trend of Using AI Chatbot for Next-Generation Order Taking

Fast-food chain Wendy's is set to roll out an artificial-intelligence chatbot, powered by natural-language software developed by Google, to automate their drive-through service. The chatbot is trained to understand various ways customers order off-menu, with unique terms, phrases, and acronyms. Developed with the aim of streamlining the order process and prevent long lines, Wendy's have been working with Google since 2021. The application has also been programmed to upsell, offering larger sizes, Frosties, or daily specials, with as much as 80% of food orders made through their drive-through lanes. The customized language model, designed on top of Google's own large language model, is set to be officially rolled out in June at a company-owned restaurant in Columbus, Ohio.

Read More

Read More in AiShorts

Lyra Systems Partners with Air Force to Revolutionize Defense Tech Integration

Lyra Systems Partners with Air Force to Revolutionize Defense Tech Integration

San Francisco startup Lyra Systems has entered a five-year research agreement with the Air Force Research Laboratory to develop an AI platform that autom...

Google Launches Tabletop: The Future of Custom Collaboration Spaces!

Google Launches Tabletop: The Future of Custom Collaboration Spaces!

Google has unveiled Tabletop, an innovative AI tool that crafts personalized collaborative hubs for family and friends. Users can create interactive tool...

Adobe Unveils Groundbreaking AI Tools at Max Conference!

Adobe Unveils Groundbreaking AI Tools at Max Conference!

At Adobe Max, the company unveiled experimental AI tools, including Project Screen Test that allows users to interact with AI-generated characters to sha...

Sony's New Pulse Headset: Affordable Comfort for Gamers!

Sony's New Pulse Headset: Affordable Comfort for Gamers!

Sony has launched the PlayStation Pulse wireless headset for $99.99, featuring custom planar magnetic drivers that deliver quality sound. It supports low...

Serve Robotics Unleashes 2,000 Delivery Robots for Small Businesses!

Serve Robotics Unleashes 2,000 Delivery Robots for Small Businesses!

Serve Robotics has launched a new developer platform allowing small businesses and developers to access its fleet of 2,000 sidewalk delivery robots. This...

KAIST's GAZE Boosts SSD Performance by Threefold!

KAIST's GAZE Boosts SSD Performance by Threefold!

Researchers at KAIST have developed GAZE, a filesystem technology that drastically improves garbage collection in Zoned Namespace (ZNS) flash storage. By...

Spotify Supercharges AI DJ with Custom Voices and Commentary Control!

Spotify Supercharges AI DJ with Custom Voices and Commentary Control!

Spotify has enhanced its popular AI DJ feature by adding new voice options and a customizable commentary toggle. Users can now select from nine distinct ...

iORGANBIO Secures Strategic Investment from Mitsui Chemicals for Innovative Drug Discovery

iORGANBIO Secures Strategic Investment from Mitsui Chemicals for Innovative Drug Discovery

iORGANBIO, a biotech startup from Morrisville, N.C., has announced a strategic investment from Mitsui Chemicals through its $60 million 321Catalyst fund....

Samsung Launches P7 Portable SSD in Malaysia on Nov. 11

Samsung Launches P7 Portable SSD in Malaysia on Nov. 11

Samsung's P7 portable SSD will be available for Malaysia starting November 11, featuring a 1TB model priced at RM1,170 ($288). The 2TB model costs RM...

Ableton Live 13 Set to Revolutionize Music Production!

Ableton has unveiled Live 13, slated for early 2027, featuring a powerful step sequencer and ARA plugin support for seamless audio editing. Users will en...

AAA Expands AI Arbitration for B2B Cases Ahead of New California Law

AAA Expands AI Arbitration for B2B Cases Ahead of New California Law

The American Arbitration Association has unveiled its AI Arbitrator for two-party business-to-business cases, allowing documents-only disputes across var...

Mavria Secures $130 Million for Groundbreaking Data Center Venture!

Mavria Secures $130 Million for Groundbreaking Data Center Venture!

Data center startup Mavria has announced a $130 million fundraising round, achieving a $1 billion valuation. The investment will support the construction...

ByteDance Launches Seedream 5.5: A Game-Changer for Image Editing?

ByteDance Launches Seedream 5.5: A Game-Changer for Image Editing?

ByteDance introduced Seedream 5.5, claiming it can perform 100 consecutive edits without color drift. However, no independent tests confirm this claim or...

Kakao Mobility Teams Up with Nvidia for Next-Gen Autonomous Robotaxis

Kakao Mobility Teams Up with Nvidia for Next-Gen Autonomous Robotaxis

Kakao Mobility has secured Nvidia hardware to advance its fully autonomous robotaxi ambitions, aiming for Level 4 certification by October 2026. This col...

Anthropic Unveils Powerful New AI Models: Claude Fable and Mythos 5.2

Anthropic Unveils Powerful New AI Models: Claude Fable and Mythos 5.2

Anthropic has launched two groundbreaking AI models, Claude Fable 5.2 and Claude Mythos 5.2, designed for complex technical challenges. The Fable model e...

Instagram Launches AI-Powered Effect Builder for Custom Filters!

Instagram Launches AI-Powered Effect Builder for Custom Filters!

Instagram has unveiled its new Effect Builder, enabling users to create personalized filters using AI prompts. Available now for US users over 18, the to...