Slack GPT

Slack GPT is changing the way the world works with generative AI technology. Designed to unlock exponential productivity gains, Slack GPT brings trusted generative AI to where your team already works. This new Slack vision helps you work smarter, learn faster, and communicate better, all while bringing the power of generative AI into the ways you already work in Slack.

The Slack team understands that productivity matters, especially in times of economic uncertainty. Organizations need to empower their teams to save time and focus on strategic work that allows their expertise to shine and move the business forward. With generative AI technology, Slack GPT has the potential to redefine how work is done. However, while people who use AI are 90% more likely to report higher levels of productivity, only 27% of companies are currently using AI tools. Slack GPT brings the power of generative AI to help bridge this gap.

The teams at Slack and Salesforce have jointly developed Slack GPT as a trusted platform that integrates and automates AI through language models. This platform provides customers with the flexibility to bring AI into Slack using partner-built apps, such as OpenAI ChatGPT or Anthropic Claude. Later this year, customers will be able to instantly bring generative AI into their automated processes in Slack using Workflow Builder, the built-in no-code automation tool.

Slack GPT is also built natively into Slack, bringing AI-powered conversation summaries and writing assistance directly to Slack's message composer and canvas. This allows you to distill content, adjust the tone, and more, right from where you are already writing. Slack GPT even lets you surface AI-powered customer insights from trusted Salesforce Customer 360 data and Data Cloud, giving you a deeper understanding of your customers across various touchpoints.

Slack GPT is more than just a tool for productivity; it's a revolution in the way we work. With generative AI technology built natively into Slack, Slack GPT is creating a new kind of productivity that harnesses the potential of AI while ensuring that it's in a trusted space. By creating Slack GPT, Slack has brought AI-driven automation to the masses, regardless of company size or industry.

CEO Lidiane Jones says, "Generative AI has enormous potential to redefine how work is done. The real power of Slack GPT is it enables AI to act on valuable data from a company's most trusted resource: its own internal knowledge." Slack GPT's AI-powered insights promise to unlock new levels of productivity, where employees can save time and focus on strategic work that allows their expertise to shine and moves the business forward.

Slack and Salesforce are focused on bringing AI into Slack, in a trusted space where data is secure and outputs are relevant to your business. Slack GPT is just the beginning of this partnership, and with customers at the heart of all future developments, Slack GPT heralds a new era of generative AI technology for forward-thinking businesses.