Hiver

Hiver provides a revolutionary solution for managing customer support using your existing Gmail account. By enhancing your inbox, Hiver allows you to transform your mailbox into a complete customer support solution that will make your customers happy and keep them coming back for more.

Hiver's features are designed for simplicity, efficiency, and speed. The platform offers a shared inbox, workflow automation, collaboration tools, and advanced analytics in one easy-to-use interface. With Hiver, you can manage shared email accounts like support@ and info@, assign emails with a single click, track which emails are open, pending, or closed, collaborate with colleagues using notes, and categorize emails through tags. All of this is done right within Gmail, so there's no need to learn a new system.

Hiver is designed to make your job easier, whether you're a startup or a large enterprise. The platform grows as your business grows, so you can focus on delivering great customer experiences instead of worrying about scaling your support team. And with Hiver's user-friendly collaboration features, automation to power up productivity, and advanced analytics to keep you on top of your metrics, you'll be able to stay ahead of the game no matter how much your business changes.

One of the most significant advantages of Hiver is its simplicity. The platform is designed to be a no-fuss solution to customer support, allowing you to transform your Gmail into a helpdesk without any complicated processes. And with Hiver's 24/7 support, no matter how much you pay, a 9.3 rating on Quality of Support by G2, and a team that's always rooting for your success, you'll never feel alone on this journey.

Hiver's customers love the platform for good reason. Christian Sibayan, Manager - of Field Operations & Systems at Oxford Business Group, says, "Hiver is a very friendly tool. As it sits inside Gmail, it doesn't give you an alien feel. It does away with the complexities of a ticketing system. Everything about it is so simple." Nathan Strang, Ocean Freight Operations Manager at Flexport, adds, "With Hiver, I have much better visibility into the resolution path of issues. And we've stopped missing emails!"

Join the 8000+ teams that are using Hiver to deliver a great customer experience. With a 7-day free trial and no credit card required, there's no risk to see how Hiver works. Check out our pricing, feature integrations, operational status, and product roadmap. And with resources like our help center, blog, and customer support guide, you'll have everything you need to start delivering world-class customer support.